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Shipping and Returns Policy
Shipping Policy

At Kirsnavika, we ensure prompt and reliable delivery of your products. All shipments will be carried out using the available logistics providers based on your location. Please note that delivery times may vary depending on the destination and the logistics provider.

  • Shipping Time: The shipping time will vary based on the product and location. You will be notified of an estimated delivery date upon placing your order.
  • Shipping Charges: Shipping charges are calculated at checkout based on your delivery location and the size/weight of your order.
  • Tracking: Once your order is shipped, you will receive an email with tracking details to keep you updated on the delivery progress.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. KIRSNAVIKA VENTURES is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9566343847 or support@kirsnavika.com

Returns and Refund Policy

We want you to be fully satisfied with your purchase. If for any reason you're not happy with your product, we accept returns under the following conditions:

  • Returns are accepted within 2 days from the date of delivery.
  • To process your return, you must provide a video showing the unboxing of the product. This video will help us ensure that the product was not tampered with during delivery.
  • The product must be in unused, unwashed, and original condition with all tags and packaging intact.
  • Returns due to size issues will be accepted, provided that the product is in its original condition and packaging.
  • Return shipping costs are to be paid by the customer in certain cases of unavailability of shipping agents. We recommend using a reliable service, as we do not accept responsibility for damages or losses that occur during the return shipping.
  • To initiate a return, please contact our customer support team with your order details and the unboxing video within 2 days of delivery. Our team will guide you through the process.
  • KIRSNAVIKA VENTURES does not accept cancellation requests for perishable items like flowers, eatables etc.  However, a refund or replacement can be provided if the customer demonstrates that the product delivered is a mismatch, rather than just being damaged.
  • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 days of receipt of the products.
  • In case you feel that the product received is not as shown on the site, you must bring it to the notice of our customer service within 2 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • Note: The models wearing clothes are for image purposes only.
  • In case of any Refunds approved by the KIRSNAVIKA VENTURES, it’ll take 3-5 days for the refund to be processed to the end customer.


Refund Policy

Once the returned product has been successfully verified and the refund is approved by KIRSNAVIKA VENTURES, it will take 3-5 days for the refund to be processed to the customer. The refund will be issued through the payment mode selected during purchase.


Please note that returns will not be accepted if the video proof is not provided or if the product is used, damaged, or not in its original condition.